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How to restore a bet365 restricted account

If you have been betting online and making a lot of noise, you may experience issues that come with winning, such as having your bet365 account restricted. We look at how to get your account restored.

Online sports betting is becoming mainstream in many US states. With the legalization of online wagering and online casino games, more people are looking to online sportsbooks to get their gambling fix. One of the operators that have benefitted from the growth of online betting in the US is bet365. The bet365 brand is one of the most well-known globally. They have built a reputation in Europe for providing some of the best odds, the biggest markets, and generous bonuses and promotions available.

However, when people sign-up and claim their free sports bet offer to use on football, basketball, or other betting markets, some are experiencing issues with their bet365 account. We are seeing bettors complain of having their account restricted or receiving messages stating their bet365 account is under review. This then leads to a bet365 closed account. When they have tested their internet connection to ensure that isn’t the problem, many are left wondering why they can’t access their betting account. Additionally, lots of bettors who have had limits placed on their accounts are left wondering how long do bet365 restrictions last?

This article covers some of the reasons why you may have a bet365 blocked account or have some account restrictions. We understand it can be frustrating when an operator will no longer accept bets, and you have no clear idea why. So, if you are wondering why have bet365 closed my account permanently, read on to discover why this could be the case.

bet365 Restricted Account

What does it mean when your account is restricted?

So you have placed your first bet, linked your bank account, set the maximum withdrawal amount, and are happy with how things are going on your new bet365 profile. You then claim a free bet, and scour the bet365 website to look through the different sport options before you place your wager. However, you are currently not allowed to log in because you have received information that your account has been restricted. You have no idea why this account closure has occurred and customer service is getting you nowhere.

It can be very frustrating if you notice a bet365 restricted account message. You may have just received some hot betting tips and you want to access bet365 to place bet on some horse racing or the NFL.

If this sounds familiar with online bookmakers, some of the reasons for this are listed below.

You Keep Winning

Believe it or not, bookmakers and sports betting operators don’t like it if you keep winning and taking money off them and your account balance is always healthy. If you have multiple bet365 accounts to try and make it look like you are spreading it around and not winning as much, they will find out. There are bettors out there who now claim to be professional gamblers who know how to ‘play the system’ to get maximum winnings. To keep them from restricting your account or multiple accounts because you are consistently winning, you need to play it smart. Make sure you are doing the following things to prolong the life of your account. Obviously, if you go up to $25,000 quickly, you will likely face restrictions, but these tactics should help extend the life of your account.

  • Bet round numbers: You should never be placing wagers for $153.33, as this makes it too obvious that you are arbitrage betting or advantage betting.  Always stick to round numbers, ideally the closest $100.
  • Bet on popular markets: Stick to wagering on major markets like the NFL, NBA, NHL, UFC, etc. If you are winnings thousands of dollars on Chinese soccer, your account will get noticed far more quickly.

You should be aware that all limits are imposed directly by a human who works at the sportsbook and not a bot. To get limitations placed on your account, you usually need to be up  $15,000+ profit or make it very clear to the sportsbook that you are arbitrage betting.

You Violated bet365 rules

bet365 recently upgraded its security and the rules for how players can bet. The bookmaker now uses endpoint location, which means operating the account via a VPN will result in the account being banned, as will IP spoofing software. Consequently, you can’t cheat the system by trying to bet using a VPN on a mobile device or computer as the operator will be alerted to this, and you will be banned.

This goes against the rules and terms set out by bet365 when you register for your account. Any new account is subject to restricted access measures if you breach any of these rules.

Ultimately, if you want to sign up for any betting site, whether bet365 or another, you must adhere to the rules. It is no good joining, claiming the matched betting welcome bonus but then trying to cheat the system as you will be found out.

When you open an account with the sportsbook, you may be required to send in documents to prove your identification. If you haven’t sent these in, or they have the wrong information on, this can lead to your account being closed or suspended.

You Answer yes to any responsible gambling question

All gambling operators worldwide must take the issue of responsible gambling extremely seriously. Gambling addiction is a big issue. It would look terrible for any serious company if they allow people who are vulnerable to continue to place bets when they are seeking some help. bet365 has an extensive section on the site and app that focuses on responsible gambling.

Some of the questions in this section include things like, do you bet until your last penny has gone? And do you feel suicidal losing money? There are around ten questions, and if you answer yes to any of them, your account will immediately have restrictions placed on it. This is vital, and these questions are there to protect you.

Multiple bet365 accounts

All betting sites and casinos only allow players to have 1 account. If you have tried to open multiple accounts, you will be flagged on the system and you may have 1 or all accounts restricted or shut down. Make sure you only use 1 account with the operator. If you are trying to claim multiple free bets and welcome promos using sportsbook promo codes, be smart and open accounts with other operators. There is no limit to the number of companies you can bet with, but keep in mind, you can only have 1 account with each of them.

You have limited access to markets

If you only bet on football and successfully bet on football, you may find that you have restricted access to some markets with the book. No sportsbook likes winning bettors. They are a business after all. Yes, you are trying to win of course, but the books want more losers than winners. If you always bet on football and consistently back winning teams and bets, then you could find you can no longer wager on football. You may still be able to access the sportsbook but find you can only bet on baseball, basketball, soccer, and other sports.

You are exploiting free bets & Promotions

Although, like most online sportsbooks, bet365 will offer generous welcome bonuses and promotions to get you to sign up and then keep you on board, doesn’t mean you should exploit them. If you become one of those bettors that only logs into your account when there is a free promo available, your account will be flagged for suspension or have restrictions placed on it.

Apart from that, just the same as the majority of bonuses in the online betting world, any offers available on the bet365 app will come with terms and conditions. If you proceed to violate any of these conditions, you could also end up with your account being suspended.

bet365 account under review

Another thing you may notice if you are having issues as a punter using the bet365 betting app is your account may be under review. It can be frustrating as the operator doesn’t always give a reason why your account is being investigated, just that you can’t log in to access all of the betting markets and bet types available. If you aren’t aware of any reason why your account should be under review, including those reasons we have listed above, it is important you contact the customer support team as quickly as possible.

Fortunately, there is a 24/7 live chat service available on the bet365 app. We would encourage anyone who doesn’t know why there account would be under review to use this service as it is the fastest way to get a reply. Depending on the reasons, it is hard to gauge how long it will be before your account is back up and running as normal. It could be that there was a mistake and your account will be cleared instantly.

Before you contact bet365, make sure you haven’t done anything we have mentioned on this page. If you have violated any rules or have several accounts, the operator is likely investigating.

bet365 account locked

Another issue when trying to make a bet365 withdrawal or use your bet credits is when your betting account is locked. From our experience, bet365 do not close accounts very aggressively, but sometimes they will block an account entirely so the user cannot access it. When the operator locks an account, as with the other forms of closure we have mentioned on this page, the customer must contact their customer service team immediately. You can do this via email, phone or live chat. If you want to sort this quickly, we recommend using the phone as it is a faster and more efficient way to unlock your account or get that bet credit back.

bet365 may lock an account for numerous reasons they won’t declare in public, or they may have locked your account as the result of a simple mistake. If the bookmaker has locked your account, you must follow a process to get access to your cash. As is the norm, they will ask you to send some photo ID and some other documents including postal address for verification purposes. This procedure is carried out by the risk department and can take some time. It is challenging to unblock a restricted account, and while you can get access to your funds all betting activity will remain blocked.

This is why we reiterate for all users to be careful to not undertake any action that could result in an account becoming locked. Do not make consecutive failed login attempts, engage in suspicious betting activity or be abusive to bet365 team members.

Can you restore a restricted account?

Depending on why your account has been restricted, you may be able to open it again and wager with the book. If you have been a victim of fraud or someone has accessed your account and bet without you knowing, you may have a case.

If you feel your account has been wrongly suspended, you can email for support.

If your account is permanently closed with bet365, this doesn’t mean the end of the world. Fortunately for you, there are now a lot of other books available in the US. You can check out any of these recommended sportsbooks:

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bet365 Restricted Bet

You could be using the best VPN in North America to get over geolocation issues to access bet365 betting options, but there is no way around overcoming restricted bet issues. A restricted bet essentially means a bookmaker thinks you are winning too much and will place restrictions on your account. Some of the reasons for this account restriction could include:

  • Placing massive stakes on lower odds consistently
  • Logging into different accounts using the same IP address
  • Betting on every point in sports such as table tennis, badminton, volley ball or tennis.

bet365 will assess whether you are spending too much time gambling and if they believe you do, they will send you a self assessment form with questions like:

  • Are you betting beyond your budget?
  • Is gambling causing you health problems?

The operator will ask you these types of questions and you can simply respond yes or no. Of course, no online sports betting site want you winning too much money, and if you have found a method which produces consistent big wins, they will investigate. If they find something wrong, you can expect to see a bet restriction placed on your account.

Is bet365 legal in USA?

As we have mentioned above, bet356 is one of the biggest gambling brands worldwide. The bookie achieved a considerable amount of success in Europe before venturing further afield and launching in the US market. Along with other operators, bet365 has taken advantage of the legalization of online betting across the US and has launched its app and desktop site in some states.

Currently, the states where bet365 is available are Colorado, Iowa, New Jersey, Ohio, and Virginia. If you are a bettor in any of those states you can take advantage of features such as cash out and odds boosts on significant events. Additionally, they have made it known that they will be looking to launch in more states in the near future. If you live in either of these three states, you can sign up today and claim the bet365 welcome bonus. If you have tried to bet in a state outside of where bet365 is legal, this can also lead to your account being suspended.

Online and offline gambling in the US has historically been a sensitive subject until 2018, when it was legalized by the Supreme Court, removing the PASPA federal ban. Since then, sports betting has snowballed. Each state must individually legalize sports wagering in-person or online so casinos can apply for licenses. Currently, retail sports wagering is available in more states than online betting, but as revenues increase, this could change in the future.


Can you reopen a bet365 account?

Yes, it is possible to reopen a bet365, but generally, this depends on why your account was closed in the first place. If your account was closed at your request, then you can reopen it. If your account was closed for using false information, then no, you won't be able to reopen it.

Is bet365 legit?

Bet365 is the biggest operator in Great Britain and has earned an excellent reputation throughout the gambling world.

Why is my bet365 account closed?

We have given a list of reasons why bet365 may have decided to close your account above. These include breaking terms and conditions, violating rules or creating multiple accounts.
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