Hard Rock Social Casino
If you are into entertainment, social interaction, and free-play casino gaming, then Hard Rock Social Casino is an option you should consider. While there is no prospect for real-money prizes, there is an exception for other benefits and fun prizes you can claim at Hard Rock Social Casino, including access to High Limit Rooms and Hard Rock merchandise.
Hard Rock Jackpot Casino lets you play with virtual coins on the 200+ game portfolio consisting of slots, table games, and video poker. The good news is you can play from anywhere in the US. So, does it sound like a platform worth considering?
Read my Hard Rock Social Casino review to help uncover everything you need to know about the platform. Learn how Hard Rock Social Casino works, its bonuses and promotions, the game library, and more.
Gamble USA strives to improve your online gambling experience. We aim to help you play safely, make informed decisions when gambling, and increase your betting knowledge through our guides.
We adhere to strict editorial integrity; our content may contain links to products from our licensed & legal US partners.
Pros
- An impressive range of slots
- The presence of high limit rooms
- Seamless mobile gaming
- Daily login bonus
- Can exchange hearts for daily rewards
Cons
- No real-money prizes
- Limited customer contact options
- Limited payment options
Overview
Hard Rock Social Casino is a social gambling platform founded in 2019 under Hard Rock Digital LLC, owned by Hard Rock International and Seminole Gaming. It is accessible in every US state, thanks to the social gaming model it adopts.
Like other legal social casino sites, you do not require any bankroll, as Hard Rock Social Casino gets you started with a sign-up bonus of free virtual coins. The welcome bonus is 300,000 Gold Coins + 1 Heart with no promo code required. All you need to do is sign up for your Hard Rock Social Casino account. Unlike sweepstakes casinos, where you would win real money with Hearts, you can only store the Hearts at Hard Rock to exchange them in the rewards center. But it does not end there, with spin the wheel, a daily login bonus, a treasure chest, missions, events, and giveaways available for more free coins. You can also watch clips and earn extra coins at the social casino.
However, the high limit room is the standout aspect of Hard Rock Social Casino. You can join the room by purchasing access, redeeming access from the rewards center, or becoming a Unity Cardholder under the Icon tier.
Bonuses & Promotions
There is a lot to take on board from sign-up. Many would argue that the welcome bonus is eye-catching, and I agree. Hard Rock social gaming site does not disappoint with an introductory bonus of 300,000 Coins + 1 Heart. And there are more generous bonus offers to earn free coins.
For example, every day provides a Lucky Wheel option where you can spin it for additional Coins. I was handed the first spin immediately after signing up, and it landed me 88,000 more gold coins and an extra 1,000 gold coins as a daily login bonus. It gets better with a treasure chest that unlocks after every three hours. After clicking the ‘ Collect ‘ button, I added 5,000 extra coins to my account. So, within a few minutes after registration, I had an account with 394,000 gold coins + 1 Heart without any exclusive promo code requirement.
Unfortunately, Hard Rock Social Casino is yet to offer a standard first purchase bonus. Each day provides a different special offer. On my first day, the special offer was 120,000 Coins + 100 Hearts for $0.99. But other standout packages were those with the popular and best value tags with the following:
- Popular: 550,000 Coins + 2,000 Hearts for $19.99
- Best value: 120,000,000 Coins + 100,000 Hearts for $999.99
Below is an overview of other free coin bonuses you can claim at Hard Rock Social Casino without any promo code:
| Bonuses | How to Claim |
|---|---|
| Daily bonuses | Log into your Hard Rock social casino account every 24 hours to earn 1,000 free coins. |
| Daily Lucky Wheel | Spin the lucky wheel every 24 hours to earn up to 1,000,000 free coins. |
| Treasure chest | Collect free coins after three hours by opening the chest. |
| Watch and Earn | Watch short clips and earn coins. |
| Events | Find out daily tasks and challenges that can earn you free coins. |
| Rewards | Collect Hearts and exchange them for casino free play, high limit room access, and merchandise at the Rock shop. |
| Giveaways | Watch out for Hard Rock Social Casino giveaways and participate to earn free coins. |
| Missions | Complete missions like making a set number of spins in your mission games, winning several times, or betting a set number of coins in your game of choice for more coins. |
| Unity Card Scheme | Link the Unity Card with your account to access loyalty program benefits like daily coins bonus multiplier, tier credits for every purchase, discounted hospitality at Hard Rock establishments, exclusive rewards, and high limit room access for those in Icon and X tiers. |
Top Features
Hard Rock Social Casino is not a regular online casino that offers real money play. Similarly, it is not a sweepstakes casino that provides an option to redeem cash prizes. Social casinos operate on a free-to-play model, allowing members to play games for entertainment, fun, and social interaction. You will not use real money but Coins and Hearts, the primary virtual currencies at Hard Rock Social Casino. You can earn them for free through bonuses, gameplay, or linking your Unity Card to your account. But if you like, you can buy more Coins, with free Hearts added as a bonus.
The Coins can be used to play all the games while you exchange Hearts for member benefits and rewards. They include more free coins, high limit room access, Hard Rock merchandise, and benefits like discounts at Hard Rock establishments.
Games and Software
I spent the better part of my Hard Rock review checking the 200+ social casino games on the platform. As you would expect, slot games largely dominate, with a few table games and video poker options also available for selection. Like many players, I love a selection of games from top software developers. It guarantees I can find all the information, enjoy aesthetics like top-quality visuals, graphics, and soundtracks, and access unique game mechanics like bonus features, RTP, and volatility whenever I play slots. It did not take long before spotting top online slots like:
- Book of Ra Deluxe and Eye of the Dragon from Novomatic
- China Shores from Konami
- Jackpot Inferno from Everi
- Roaming Reels from Ainsworth
While I am a slot lover, our team has many table game enthusiasts. I inquired about how they considered the selection. Many felt the number of table games was limited but still loved the variety of games. The list includes roulette, baccarat, blackjack variants, keno, and video poker games. Some recommended table games by our team of experts are:
- Baccarat Multiplayer
- Roulette Multiplayer
- Blackjack
- Regal Poker
- Jacks or Better
- Last Blast Keno
- Book of Ra Bingo
Banking & Redemptions
Typical of other legal social casinos, you will have loads of free coins in your account daily. But you have the option to purchase extra coins should you run out. You can only buy Coins at Hard Rock, with Hearts added as a bonus.
The list of all Coin packages and their respective prices is available from the ‘Buy’ section. But I must register my disappointment with the limited payment options I found during my Hard Rock Social Casino review. The social casino only offers Visa, MasterCard, and American Express as options to facilitate the purchase. I have always preferred e-wallet options, especially with rival social online casinos offering Skrill and PayPal, but it is a wild chase at Hard Rock.
However, the present credit/debit cards are common and easy to use while guaranteeing high-level security. In addition, they are free of charge and provide instant purchases on the packages that go for as low as $4.99. Here are the Coins packages:
| Price | Coins | Hearts |
|---|---|---|
| $4.99 | 100,000 | 500 |
| $9.99 | 250,000 | 1,000 |
| $19.99 | 550,000 | 2,000 |
| $39.99 | 1,200,000 | 4,000 |
| $99.99 | 4,500,000 | 10,000 |
| $199.99 | 12,500,000 | 20,000 |
| $499.99 | 40,000,000 | 50,000 |
| $999.99 | 120,000,000 | 100,000 |
Remember the option to purchase access to high limit rooms? You can buy access for one (1) day, seven (7) days, or 30 days. Click the ‘High Limit Access’ option under the ‘Buy’ tab to get the following:
| Price | Access Days | Hearts |
|---|---|---|
| $2.99 | 1 | 300 |
| $9.99 | 7 | 1,000 |
| $19.99 | 30 | 2,000 |
Redemption is different at Hard Rock Social Casino. Instead of redeeming Hearts for cash prizes or gift cards, you exchange them for rewards and benefits. Think of them as loyalty points in a VIP program, where you can redeem them for benefits. The benefits include the following:
- Extra coins to play games
- High limit room access
- Accessing the Rock Shop for merchandise like a Hard Rock Guitar
- Discounted hospitality at establishments under Hard Rock
But I noticed the number of Hearts exchanged determined your access days at high limit rooms as follows:
- 40,000 Hearts: 30 days
- 25,000 Hearts: 7 days
- 10,000 Hearts: 24 hours
Security and Trust
Hard Rock Social Casino is a trustworthy platform operating under the Seminole Hard Rock Digital LLC, a reputable firm under the Hard Rock brand, a major casino resort in the US running 12 brick-and-mortar casinos. It has enjoyed a bit of longevity, operating since 2019, and complies with the social gambling laws on free play without the need to purchase. To comply with this, Hard Rock Social Casino offers free bonuses, including the daily bonus, lucky wheel, watch and earn, treasure chests, missions, events, and giveaways to load your account with free coins to play.
There is no requirement for state-by-state licensing at social casinos like real-money casino sites, but you will love the necessary steps Hard Rock takes to ensure your safety is a priority. During my Hard Rock Social Casino review, I identified several security protocols, like SSL encryption technology, to provide top-notch encryption on your personal and payment information. In addition, I had to carry out KYC verification checks before my first Coins purchase to avert cases of fraud, identity theft, and underage gambling.
Customer Support
One area our team of experts heavily reviews across the many sweepstakes online casinos in the US is customer support. Even when preparing this Hard Rock Social Casino review, it is an area I heavily vested my interest in. But I was disappointed. While I do not expect the customer service at social casinos to topple that of real money gambling sites, Hard Rock Social Casino has yet to match the best social casino sites.
The platform only has a contact form in the customer support section on the menu option. You need to provide your email address, subject, and issue description, then select your platform and web browser before the customer support team gets back to you within 24 hours. You also have the option of attaching documents. That is just about it.
Unlike other sites, Hard Rock Social Casino does not provide live chat support or the phone option for instant responses, with email support and a FAQ page surprisingly missing. Thumbs down from me!
User Interface and Design
I am happy to report that Hard Rock Social Casino offers a unique and well-designed website that is easy to interact with and navigate. You can read the terms and conditions and privacy policy before signing up and the main hub with the game collections after signing up.
I found the website attractive, with black and gold colors dominating the lobby. A little interface tour displays the Coins balance on the left and Hearts balance on the right, with a huge ‘Buy’ option in the middle. As a slot fan, I would readily find the titles under the slots category, with the arrows on each side helping the navigation process. Other categories in the lobby include table games, high limit room, and favorites.
Something else caught my attention – the jazz-funky soundtrack in the background that set the mood for a great play session. You can still turn off the background music and sounds from the burger menu on the top-right side. At the bottom are the other buttons that come into play when looking to add your Coins balance. They include Watch & Earn, Events, Mail, High Limit Room, Rewards, Treasure Chest, and Missions.
But even in its glory, I found several elements missing from the website. Normally, I would expect to find links to other pages like About Us and FAQs, but the Hard Rock Casino website is yet to offer such. In addition, finding information on games, such as bonus features, is difficult.
Mobile App
Like most players, I am often on the move, and I appreciate the ability to play games on my mobile. I was delighted that besides Hard Rock Social Casino offering a fully compatible website with multiple devices, I could still go a notch higher with my mobile. You can find and download the Hard Rock Social Casino app for iOS and Android devices from the official stores.
Therefore, you can expect the download process to be straightforward and seamless. I did download the app, and one thing that stood out besides the usual convenience is that the design and layout mirrors that of the desktop site, with every option displayed in the same place. Logging into your account is seamless, with the app also offering options like the contact form should any issue arise while you play.
Where is Hard Rock Social Casino Legal
Hard Rock Jackpot Casino is a social casino that offers free-to-play games for entertainment and social interaction. It contrasts with real money gambling sites that require money to play and slightly deviates from sweepstakes casinos that offer cash prize redemptions. Through its model, Hard Rock Social Casino is legal in every US state, including Washington. New US players must only meet the 18+ age requirement before signing up.
Account Sign-up and Registration Process
The good news is that you do not require an account to try the games at Hard Rock Social Casino, thanks to the ‘Play as a Guest’ option. The option will not require any email, username, or password. Your task will be to agree to the Hard Rock Social Casino T&Cs and privacy policy, and you will be ready to begin playing with 300,000 Coins loaded to your account and a spin on the Daily Wheel + a daily login bonus.
But for a chance to save on your Coins and Hearts balance and gaming history, you need an account. At Hard Rock Social Casino, you can sign up via Facebook or as follows:
- Visit the main Hard Rock Social Casino website.
- Go to the green ‘Create Account’ option.
- Provide your email address and a strong password.
- Check the boxes to confirm you have read the Privacy Policy and agree to the Terms and Conditions.
- Click Register and head on to your new account.
- You will have a spin on the Daily Wheel for free coins + daily login bonus coins + 300,000 welcome bonus Coins to begin your journey!
Final Verdict
I found a platform worth your time and trial in my Hard Rock Social Casino review. The idea of free play as a source of entertainment and social interaction while providing rewards stood out to me. The gaming portfolio with a variety of titles that fit various types of players also impressed me. And you do not need to worry about Coins with a lineup of free bonuses to load your account. I loved the smooth user experience on every device, with top-notch games guaranteed.
However, it would have been nice if the payment section went beyond banking cards to incorporate other options like e-wallets and added customer support options to the fray. I would also have loved it if more table game options were on board. Overall, it is a thumbs up from me and the team!
