How to close a BetMGM account


Alex W



Huge sports fan. Football & MLS fanatic. Lover of all things gambling - Sports betting, Casino, Poker and of course, Las Vegas.

Sometimes things just don’t go the way we want, and that’s cool. So if you have decided to close your BetMGM account, we explain how you can do this quickly and easily.

It may be that the odds are not up to scratch, you are betting too much, or you are experiencing problems with the BetMGM app. Whatever the reason is, you have decided to close your account and are unsure how to do it. The good news is, if you want to delete your BetMGM sportsbook or BetMGM online casino account, you can do so quickly and without any hassle.

MGM Resorts is one of the biggest names in the casino world. The company has also been making waves in the sports betting market. The BetMGM sportsbook has become one of the most popular online operators in the US for sports bettors. It is among the market leaders for US sports betting sites, ranking alongside brands such as DraftKings and FanDuel. The online sportsbook boasts numerous sports betting markets, a wide range of bet types, and an excellent customer service team.

However, you may have had your BetMGM account suspended or closed, are coming across service closure error messages, and you are now searching for some alternative betting sites. If you have come to the conclusion that deleting betting online account is the way to go, you may be wondering how to go about this. We have provided some helpful information below about how to request your account be deleted to ensure the process is as smooth as possible.

How to close BetMGM account

Closing & Deleting Your BetMGM Account By Email

So you have made your first deposit with BetMGM, but you can’t make any money because you are struggling to play. You have tried numerous times to wager but have decided account closure is the best course of action, and you want to remove bank account from BetMGM. If you are having too many problems with the website and are ready for some BetMGM alternatives, one way to delete your account is to email the customer support team and request deletion.

You can do this by following the below steps:

  • Create an email.
  • Enter support.nj@betmgm.com in the to address line.
  • In the subject line, enter ‘request to delete my BetMGM Account’ so it will go to the correct team.
  • You can provide a reason if you wish, but you don’t have to.
  • Enter your username as part of the message.
  • State clearly that you are closing your sports betting account.
  • Request withdrawal if there is any money still in your account.

Please note that once your BetMGM account has been closed, there is no way you can permanently delete all your personal information. Yes, any accounts you have will be closed, and you cannot bet using them. However, your personal data will be kept on file by the operator. The primary reason for this is that if you try to open an account at a later date and attempt to claim a new customer bonus or promotion, the operator has it on record that you have already exhausted the welcome bonus offer from your previous account.

Additionally, you could be suffering from some gambling addiction issues and want to cancel your account because you are concerned for your welfare. If this is the case, we feel you should immediately unsubscribe to BetMGM emails. Yes, you open an account to make money, but you don’t want the balance to tip so far the other way that you become addicted. To unsubscribe from emails, users can click the spam button on their email account. We recommend waiting until the account is closed before you do this and you have received confirmation from BetMGM the account is no longer in use. Additionally, wait for BetMGM to send you any cash they owe you before you delete your account; there should be no fee involved.

If you do feel you have a gambling problem, please get help. Call the NCPG on 1-800-522-4700.

Closing Your Account By Phone

If you would rather speak to somebody on the phone, you can call BetMGM directly via their customer service center. There are a lot of people who feel more comfortable speaking to someone about deposits and withdrawals rather than sending an email; however, we believe writing remains the best option. This is because if you send an email, it will have a date and time stamp. Then, if anything crops up or goes wrong,  you have written proof of your request.

If you are adamant that you want to call, you can reach the customer support department on 609-248-9531.

Alternatives To Consider

If you do want to carry on betting and want to run with another option, then check out these alternatives to BetMGM. There are now some excellent sports betting options out there. Some of the best sports betting apps you can access include:

All of the above provide superb wagering services and a wide range of betting markets. If this is the end of your journey with BetMGM, it doesn’t have to mean the end of your betting.