Rush Street Interactive launched their BetRivers mobile app in Indiana on October 3rd, effectively christening the online market in the Hoosier State along with DraftKings, whose app also launched the same week.
The launch of legal sports betting in Indiana was a two-tiered process, with retail sportsbooks beginning to open their doors from September 1st on wards, and Indiana mobile betting starting up a little over a month later.
Now bettors have a couple of online options – make that three after the launch of FanDuel’s app on October 22nd – and it’s the BetRivers app which comes under our scrutiny here, starting with how to download it to your smartphone. Available on Android, mobile and of course the iPhone, we put the app through its paces.
Who can download the app?
You can download the Sportsbook app and create an account from anywhere in the US, providing you can you’re aged 21 or older. When it comes to wagering, however, you need to be physically located inside Indiana and have your smartphone’s location permissions enabled. This allows BetRivers to determine your exact location and that is an essential regulatory requirement.
To do this, they use geo-fencing technology which uses a combination of WiFi, cell data and IP address data, and it’s accurate to the point that anyone outside – even a few feet – of state lines is prevented from wagering. As long as you allow access to the location on your mobile, you will be free to wager in the state. You can of course access the site on your PC or laptop. You may need to use a plugin to confirm your location, similar to the mobile set up.
Getting started with BetRivers
Okay, so you’ve downloaded the app and are ready to create an account, a simple process requiring you to input some personal info.
- Login details – email address or username and a password of your choice.
- Personal details – name, gender, date of birth, full address and cell phone number
- Last 4 digits from your SSN
- Security questions – in case you forget your logins and have to reset these
- Set up username and password
As the operator uses the latest security and encryption technologies, you can rest assured your details won’t be hacked and any transactions are 100% safe. Even so, we recommend you set a strong password and change it every 90 days or so.
If you would rather not download the app, you can of course wager through a browser instead. BetRivers have a mobile-friendly website at https://in.betrivers.com/. It’s exactly the same platform as that found on the app with identical sports and wagering opportunities. If you need any help installing the app or the geo location settings, check out the GETTING STARTED tab at the top of the page/screen.
It is good to have the choice of a mobile site or a fully downloadable application, but, apps in our opinion are far more convenient, often faster and easier to browse, so we suggest you also download the BetRivers app to your phone.
We were expecting an eye-catching welcome offer from BetRivers, given their need to build a strong customer base before competition comes along, and they didn’t disappoint us. When signing up to the BetRivers app, you are eligible for a 100% match bonus based on your first deposit and up to a maximum of $250.
Here’s how to get yours:
- Head to https://in.betrivers.com/
- Create your account.
- Make your first deposit and receive a 100% match-up to $250 in bonus money.
- This is credited to your bonus cash amount and can be used as stake only – you’ll keep any winnings but the stake is not returned.
- Play through the bonus amount just once (within 30 days) before moving any winnings to your main balance.
So if you deposit $50, you will receive $50 in bonus money to your account. Deposit $250 and you will get the maximum bonus amount of $250.
What we really like about this first deposit bonus is its simplicity and 1x play through requirement, which can’t be said of other online sportsbooks that have far more terms and conditions.
Once you’ve created your account and started wagering, there is another nice perk to using the BetRivers app, that being a leading rewards program: iRush Rewards.
This is how that works:
Every real money wager you make will earn both Loyalty Level Points and Bonus Store Points. Loyalty Level Points are used to increase your Loyalty Level and Bonus Store Points can be redeemed to purchase rewards in their Bonus Store! As you climb the Loyalty Levels, additional bonuses will unlock in the Bonus Store and the higher your level the more generous they will be.
So in effect it generously awards players for every bet they make and as you are going to use the app to wager – why download it otherwise? – it’s all free!
Sportsbook features – what can bettors expect?
Visitors to the popular BetRivers-branded sportsbook at the French Lick Casino, Indiana will already know what to expect as, in all essence, the app and mobile site are essentially the same as the operator’s retail offering.
The online platform is very impressive in our opinion and that is the least we’d expect from Kambi, the company that has provided the software. The Malta-based supplier is behind a whole host of other top-notch online sportsbooks and casino sites, including the popular SugarHouse NJ and SugarHouse PA apps, also owned by Rush Street.
If you’re not familiar with the design, have no fear as the app’s smooth interface allows for easy navigation and you’ll very quickly get the hang of it. Not only does it look clean and fresh, it has some nice features too and you won’t lack for wagering options either. Design is really well though out and looks identical on Android app and on the mobile/iPhone site.
As is traditional with most online sportsbooks, you’ll find a list of available sports in the left-hand menu. Choosing any of these will bring up all the wagering options for the sport in question and these will appear in the wider middle section. Here you will find three options: Live & Upcoming, Futures and All.
Simply click on the betting line that you want to wager on and your pick will be transferred to the bet slip, which pops up from the bottom left without being too intrusive. Either place a single bet or keep on adding more selections to build a parlay, before entering your stake and clicking ‘Place bet’. It really isn’t rocket science.
The left-hand menu is also home to a few other options worthy of a mention here:
LIVE RIGHT NOW – live in-game betting is quite possibly what BetRivers does best with numerous games/events covered on a daily basis, and including plenty of short term wagers that settle quickly. Click on this link to find your bet fast.
MY BET HISTORY – a handy way of keeping track of all your wagers, whether they’re still running or have settled.
JACKPOT PARLAY – select the sports you want to bet on, the time frame for these sports, and then build a combination bet, with the potential win (up to $99,999.99!) shown at the top.
DAILY BOOST SPECIALS – boosted odds on selected games/events happening that day.
In the left-hand menu, you’ll see the usual North American favorite sports listed at the top with the rest found under ‘All Sports’ further down the menu. Here’s a full list of sports:
- College Football
- College Basketball
- Soccer (MLS and many European leagues)
- Motorsports (NASCAR included)
- Olympic Games
- Rugby Union
There is more than enough sports wagering opportunities to keep 95% of casual bettors happy, I’m sure you will agree. And the good news is that NCAA games are included as Indiana’s sports betting bill allows bettors to wager on local college teams, unlike in New Jersey.
In addition to the mainstream wagering options such as moneylines, totals and spreads, we also found a good variety of team and player props, the mark of any good sportsbook.
The lines are competitive enough with enough ‘weak’ ones to potentially exploit, and especially for live games where lines are changing in real time.
The ability to cash out your bet before settlement is another standard feature that you will find on the BetRivers app and while it doesn’t necessarily offer great value, it’s a useful betting tool and can be worked to your advantage. Check out our Indiana gambling guide for more info on legally gambling in the state.
Where could the app be approved?
The overall design is hard to fault thanks to the Kambi software, although the app itself proved a little slow on the odd occasion during testing and the live lines are not always the quickest to update – annoyingly that is usually in the book’s favor. Live chat support 24/7 would be welcome too, with the cut off currently at 2am until 9.30am. Whilst we can’t fault the first deposit match bonus for new customers, there is nothing in the way of reload bonuses to keep players coming back.
We’d also like to see some poker and casino options of course, but that would require a change to the current state law.
BetRivers have pretty much covered most of the FAQs that might crop up in the HELP CENTER, accessible through a tab at the top of the page/screen.
But if you’re unable to get your question answered, it’s reassuring to know there is Live Chat Support (bottom right-hand corner) and E-mail Support to hand. The couple of queries we handed their support team were dealt with in a prompt and professional manner. You can also phone on (866)788-2508.
Banking and cashier options
There are three deposit methods currently available, as follows
- Pay With Cash
This allows you to make a cash deposit at many retail stores located in the state of Indiana, including 7-Eleven.
- BetRivers Play+ Card
This pre-paid card something you can apply for without effecting your credit score and whilst approval is straight away, you will get a physical card through the mail in 7-10 days. Once approved, you can then use the card to deposit funds to your account instantly.
This allows you to deposit to your BetRivers account instantly. You may fund your prepaid card with a credit card, debit card, or a bank account. It also unlocks instant withdrawals. Once the withdrawal has been approved, the funds are immediately available on your Play+ card. The card can be used at any ATM on the PULSE or NYCE network, or everywhere Discover® is accepted.
- Credit/Debit card
As for withdrawing your winnings, we found three current options as follows:
- BetRivers Play+ Card (our preferred option)
- Online banking (ACH)
- Check by mail
Our final thoughts
It’s still early days for legal sports betting in Indiana, with mobile operations less than a month old at the time of writing, but everything is in place for the industry to thrive. An operator-friendly tax rate of 9.5% certainly helps and it’s unlikely that BetRivers, Draftkings and now FanDuel will have the market between them for long. The BetRivers app download is a very simple and quick process and following our simple guide, will get the app on your cell in no time.
Rush Street Interactive, the company behind the BetRivers brand, have a well-earned reputation for being first. It launched the first online casino in New Jersey three years ago and two years later was the first to offer a fully integrated online sportsbook and casino in the Garden State. They were also first to launch an online sportsbook (PlaySugarHouse) in Pennsylvania in May of this year, before moving onto Indiana and – you guessed it – opening the first retail sportsbook and the first (well almost, as Draftkings beat them to it by a few hours) mobile app.
In doing so they’ve set the bar high, in our opinion, and we’re feeling confident that Hoosier bettors will agree. So by all means go ahead and download it from any of the links on our site, but don’t limit yourself to one app. There’s plenty to like about the DraftKings and FanDuel apps too and now you can have all three in your pocket.
If you decide to follow our advice, we’d love to know your own views on any of the Indiana mobile apps via our Twitter account or get in touch.